FAQ

How long does order processing take?

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

How long does shipping take?

Estimated delivery times are:

    United States:
    Standard Shipping: 3–7 business days — FREE
    Express Shipping: 2–3 business days — $5.00

    International:
    Standard International Shipping: 7–20 business days — FREE
    Express International Shipping: 3–7 business days — $10.00

    Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or other circumstances beyond our control.

    Do you ship internationally?

    Yes. We ship to customers across North America, South America, Europe, Asia, Oceania, and Africa, subject to shipping availability.

    How can I track my order?

    Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

    What payment methods do you accept?

    We accept major credit and debit cards, including Visa, Mastercard, American Express, and other supported cards. We also accept Shop Pay, Amazon Pay, Apple Pay, PayPal, and Google Pay. Available payment methods may vary depending on your country, region, device, and eligibility.

    Can I cancel my order?

    Orders may be canceled before they have been processed for shipment. Once an order has been shipped, it cannot be canceled.

    What is your return policy?

    Eligible items may be returned within 30 days of delivery, subject to the conditions outlined in our Refund & Return Policy.

    What should I do if I receive a damaged or incorrect item?

    Please contact us as soon as possible, preferably within 7 days of delivery, with your order number and clear photos of the item. Our support team will work with you to resolve the issue promptly.

    Will I have to pay customs duties or import taxes?

    International orders may be subject to customs duties, VAT, or import taxes imposed by your local authorities. These charges are the responsibility of the customer unless otherwise stated.

    How can I contact Customer Support?

    You can reach us anytime by using the contact information below:

    Email : support@sonofmantrade.com

    Phone : +1 (628) 600-9002

    Our team aims to respond within 1–2 business days.